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Casey Jones Capp

Senior Director Of Customer Success at FLASH

Casey Jones, CAPP, PMP has extensive work experience in various roles related to transportation planning and management. Casey's most recent position is as the Senior Director of Customer Success at FLASH, where they have been working since April 2022. Prior to this, Casey held the position of Director of Customer Success at FLASH from July 2021 to April 2022.

Before joining FLASH, Casey worked at DESMAN - Parking Specialists, where they served as the Senior Parking & Mobility Planner from August 2019 to August 2021. At Timothy Haahs & Associates, Inc., Casey held the position of Vice President from April 2018 to July 2019.

Prior to that, Casey worked at SP+ (SP Plus) as the VP of Municipal Services from July 2013 to March 2018. They also served as the Executive Director of Transportation at Boise State University from June 2010 to June 2013.

Casey has also worked as a Principal at Place & Plexus Consulting, LLC from July 2008 to June 2013. They served as the Transportation Director at the University of Colorado at Boulder from February 2006 to January 2010. Before that, Casey held the position of General Manager - Smart Park at the City of Portland from January 2002 to January 2006.

Casey's earlier roles include serving as the Executive Director at the Pioneer Square Community Association from February 2001 to October 2002, and as a Senior Operations Manager at the Association for Portland Progress from October 1998 to March 2001. They also held the position of Operations Manager at the Association for Portland Progress from 1996 to 2001.

Overall, Casey Jones, CAPP, PMP has had an extensive career in transportation and parking management, with a focus on customer success and planning.

Casey Jones, CAPP, PMP has a diverse education history. In 1990, Casey earned a Bachelor of Arts degree in Political Science from the University of Baltimore. Following this, Casey pursued a Master of Public Administration degree at Eastern Washington University from 1993 to 1995. During this time, the field of study is not specified.

In 1996, Casey focused on Urban Planning and Public Administration at Portland State University for a four-year duration, which continued until 2000. Casey's passion for Urban and Regional Planning led to enrollment at the University of Colorado Denver in 2008 and 2009.

Additionally, Casey obtained a Graduate Certificate in Sustainable Business Management with a concentration in Sustainability from UC Irvine in 2010 and 2011.

Casey's dedication to professional development is further exemplified by the completion of various certifications. In 2007, Casey earned the designation of Certified Administrator of Public Parking from the International Parking Institute and the University of Virginia. In 2015, Casey became a ParkSmart Advisor certified by Green Business Certification, Inc. Most recently, in August 2021, Casey achieved the Project Management Professional (PMP)® certification from the Project Management Institute.

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Timeline

  • Senior Director Of Customer Success

    April, 2022 - present

  • Director Of Customer Success

    July, 2021

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