Monte Ferguson

Monte Ferguson is an experienced professional currently serving as the Help Desk Team Lead at Flat River Group since March 2022. Ferguson also holds the position of Dispatcher at Corporate Technologies LLC, a role maintained since March 2018. Prior to these positions, Ferguson spent over two decades at The Iserv Company, where responsibilities included Project Manager/Provisioning Engineer, focusing on project implementation from scope creation to scheduling, while managing teams to ensure timely and budget-conscious project delivery. Additionally, experience as a Customer Service Team Lead involved overseeing escalated calls and resolving customer issues, along with managing invoice resolution tickets.