Lucie AGIUS is an experienced IT support and trading professional with a strong background in client assistance, compliance, and project management. Currently serving as an L2 IT Support Engineer at flatexDEGIRO since January 2021, Lucie manages escalated support tickets and provides technical assistance. Previous roles include Associate Senior Trading Assistant, where mentorship and recruitment support were key responsibilities, and Junior Trading Assistant, assisting with customer queries while maintaining compliance with regulatory standards. Prior experience includes compliance and back office roles at Alvexo, user acquisition and retention management at iq option europe ltd, and hospitality management as a receptionist. Lucie holds a combined Bachelor’s degree in Hospitality Management from Excelia and Université du Littoral Côte d'Opale, along with research experience in accessible tourism.
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