Emma Austin is a seasoned quality operations professional with extensive experience in implementing and managing Electronic Quality Management Systems and Document Control practices across various organizations. Currently serving as Senior Manager at Flatiron Health, Emma oversees eQMS operations and provides quality guidance, training, and record management. Previous roles include Senior Quality Assurance Engineer at BrightInsight and Quality Assurance Specialist II at Ambry Genetics, where Emma honed expertise in document management systems, compliance, and quality assurance processes. With a background that includes positions at multiple biotech firms, Emma has consistently focused on quality metrics, training, and regulatory compliance throughout a career beginning in 2003 after earning an Associate of Arts degree in Word Processing from Mission University.