Alice Gerlin

Alice Gerlin's work experience begins in 2012 when they completed a sales internship at Ralph Lauren, where they provided customer service, conducted merchandising, and managed cash registers.

In 2013, they worked as a Sector Manager at Michel et Augustin, focusing on brand promotion, increasing product presence in stores, and monitoring the competition.

Alice then joined Groupon in 2014 as an Assistant Key Account Manager, where they managed contracts and ensured the smooth execution of deals.

From 2015 to 2017, they worked as a Publisher Manager at Adikteev.

In 2018, they became an Account Manager at Deliveroo, overseeing a portfolio of 120 partner restaurants across multiple cities. Alice analyzed partner needs, developed tailored strategies, and optimized restaurant performance.

In 2019, they were promoted to Lead Account Success Manager at Deliveroo, where they created and managed the Account Success Manager team, developed performance indicators, and collaborated with various departments.

In 2020, they briefly worked as a Lead Sales Inbound at Too Good To Go France, leading a team of 10 sales professionals and implementing growth strategies.

Most recently, they held the position of Business Operation Manager at Flatsy, starting in 2021. Their responsibilities included implementing new processes and tools for the organization, structuring the customer success department, and defining KPIs for the team.

Alice Gerlin studied at Grenoble Ecole de Management from 2011 to 2015, where they completed their third year as a student. Alice also attended ESIC Business & Marketing School in 2014 and 2015, although no degree or field of study is specified. Before that, from 2008 to 2011, they were an "étudiante en 3ème année" (third-year student) in a "classe préparatoire aux grandes écoles: prépa commerciale" (preparatory class for prestigious schools with a focus on commerce).