Flatworld Philippines
Prem A Gopalakrishnan is an experienced operations and service delivery leader with a robust track record in managing large teams and multiple projects across various industries. Currently serving as Head of Service Delivery at Flatworld Philippines since May 2018, Prem oversees operations for over 1500 FTE across two sites, focusing on account management, people management, client services, and performance management. Previously, roles include Senior Manager Operations at HGS, Head of Operations & Transitions at Flatworld Solutions, and various leadership positions at iYogi, e4e Business Solutions, and Convergys. Prem holds a Bachelor of Engineering in Electronics & Communication from Sun College of Engineering and Technology.
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Flatworld Philippines
Flatworld Solutions (FWS) is a global corporation offering solutions in IT, Business Consulting and Outsourcing Services. Founded in 2002 and incorporated in 2006 with the single-minded purpose of using technology to equip and enable businesses build efficiency, negate global distances, save time and increase bottom lines worldwide, Flatworld has earned it stripes with a decade of satisfying experiences. Over 9000 customers and millions of dollars in increased client revenue, over 2000 efficient and enabled employees with a solution-centric leadership all tell the story - A story of unlocking winning ways for all stakeholders.