Vanessa Frowen

Vanessa Frowen is an experienced Test Analyst currently employed at Fleet Mortgages since September 2022 and previously held the same title at Foundation Home Loans Ltd from January 2017 to September 2022. During tenure at Foundation Home Loans, Vanessa also served as a Customer Services Team Leader, focusing on operational projects and process improvements. Prior to this, Vanessa held various positions, including Customer Service Associate at Paratus AMC Ltd and IT Purchasing & Licensing Analyst, where management of contracts and financial processes was key. The career began in client support and customer service roles spanning over two decades, including positions at GMAC RFC and Future Mortgages. Vanessa holds a General Diploma in Business & Finance from Farnborough College of Technology.