Katheryn Satterlee

Senior Support Engineer at Fleet

Katheryn Satterlee has a diverse work experience spanning various industries and roles. Currently, they are working as a Senior Support Engineer at Fleet Device Management, where their start date was in October 2022. Prior to this, they were a Developer Advocate at the same company, starting in November 2021 and ending in October 2022.

Before joining Fleet Device Management, they worked at 2U as a Lead Learning Assistant for Cyber Security. Katheryn'stenure at 2U started in October 2021 and ended in February 2022.

From 2018 to 2021, Katheryn was associated with Trilogy Education. Katheryn held the positions of Senior Learning Assistant (March 2020 to October 2021), Web Development Tutor (June 2018 to April 2020), and Teaching Assistant (April 2018 to March 2020). As a web development tutor and teaching assistant, they provided personalized support and training to students, while also creating tailored learning plans.

In 2015, Katheryn worked at ecig.com as a Store Manager from March 2016 to December 2017. Before that, they were the Customer Service Department Manager at the same company from September 2015 to March 2016.

Between 2013 and 2015, they worked as part of the Customer Love Team at BuildASign.com.

During their tenure at Idea Incubator in 2012, Katheryn served as a Customer Care Team Lead from April 2012 to September 2012. Katheryn also briefly worked as a Dealer Advisor at Red Cheetah from February 2012 to March 2012.

In 2011, Katheryn was a Product Launch Manager at Cab Hound for a period of three months (August 2011 to November 2011).

From 2010 to 2011, they worked as an Enrollment Specialist at Iasa: The Global IT Architect Association, starting in July 2010 and ending in April 2011.

Lastly, Katheryn was employed at Apple from 2008 to 2010. Katheryn began as a Tier One Tech Support from November 2008 to January 2009, and then moved to Tier Two Tech Support from January 2009 to July 2010.

Overall, Katheryn Satterlee has gained valuable experience in various roles, including customer service, technical support, teaching, tutoring, and engineering, throughout their career.

Katheryn Satterlee completed a Certificate in Full stack Web Development from the Georgia Institute of Technology in the period between 2017 and 2018.

Links

Previous companies

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Timeline

  • Senior Support Engineer

    October 1, 2022 - present

  • Developer Advocate

    November 1, 2021