Charlene Mann

Charlene Mann is a seasoned professional with extensive experience in transformation and change management within the financial services sector. As the Director of Transformation at Fletchers Group since September 2022, Charlene leads strategic initiatives aimed at organizational improvement. Previously at Co-op, Charlene held multiple roles, including Principal Portfolio Lead and Senior Programme Manager, overseeing a diverse portfolio of projects and client education strategies. Charlene's prior tenure at TD Direct Investing (Europe) as Head of Business Change involved managing comprehensive change across European operations, while earlier roles included project management positions at The Co-operative Banking Group and TD Waterhouse. Educational credentials include certifications in Management of Portfolios, Prince2, MSP, and APMP.