Nebojsa Gavric

Nebojsa Gavric possesses extensive experience in IT support and incident response, currently serving as Supervisor of IRA 1 Support at Flexential since July 2019. Responsibilities include ensuring exceptional client service, guiding team members on best practices, and managing escalated issues. Prior roles include Incident Response Analyst II and Incident Response Analyst, where Nebojsa honed skills in ITIL practices and ServiceNow ticketing. Additional experience includes IT Service Technician at TALBOT & ASSOCIATES CONSULTING ENGINEERS, LLC, HVAC Service Technician and Home Intelligence Specialist at International Mechanical Services, LLC, and various technical positions across other organizations. Educational background includes training at MyComputerCareer and a degree in Mechanical Technician for Computer-Aided Design from Technical Secondary School “Petar Drapsin.”