Adam Galbreath

Adam Galbreath has extensive work experience in the field of customer success management, IT asset management, and procurement. Adam is currently working at Flexera as a Principal Customer Success Manager and Team Lead. In this role, they are responsible for ensuring customer success and leading a team.

Prior to their current role, Adam worked at SoftwareONE as a Service Success Manager/Consultant. Here, they advised customers on Software Asset Management (SAM) best practices and developed SAM business processes. Adam also assessed customers' SAM program maturity and provided recommendations for effective ITAM/SAM programs.

Before SoftwareONE, Adam worked at Flexera for several years. Adam served as a Strategic Success Manager, guiding customers in using Flexera solutions and developing IT Asset Management Success Plans. Adam also worked as a Team Lead in Consulting Services, managing customer engagements and developing product/solution offerings for ITAM/SAM program development and implementation.

Adam's work experience also includes roles at The Goodyear Tire & Rubber Company as an IT Vendor Management Consultant, TIAA-CREF as a Senior Business Procurement Manager, AmTrust Bank as a Lead IT Procurement Analyst, ICG Commerce, Inc. as an IT/Telcom Category Manager (Contractor), JPMorgan Chase Bank as a Vice President of IT Infrastructure Sourcing, Roadway Express, Inc. as a Manager of Vendor Relationships, and Camelot Music Inc. as a Manager of Systems Administration.

Overall, Adam Galbreath has a strong background in customer success management, IT asset management, and procurement, with a focus on developing effective strategies and programs to drive business value and outcomes.

Adam Galbreath has a Bachelor of Arts degree in Business Management from Malone University, which they obtained from 1991 to 1993. Adam also has an Associate of Science degree in Computer Programming from The University of Akron, which they completed from 1989 to 1991.

In terms of additional certifications, Adam holds the following:

- Certified Customer Success Manager (CCSM) Level 2 from SuccessHACKER, obtained in February 2022.

- AWS Cloud Practitioner Essentials from Amazon Web Services (AWS), obtained in 2021 (exact month not specified).

- FOCP: FinOps Certified Practitioner from The Linux Foundation, obtained in April 2021.

- Certified Strategic Account Manager (CSAM) from IAITAM, obtained in 2011 (exact month not specified).

- Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER, obtained in July 2021.