Katsiaryna Bohush

Katsiaryna Bohush is a seasoned professional with extensive experience in technical support, customer success, and administrative management. Currently employed as a Technical Support Specialist and Customer Success representative at FBS, Katsiaryna is responsible for resolving technical issues for over 100 clients weekly, maintaining a high customer satisfaction rate. Previous roles include Customer and Administrative Support Manager at Future Development Solutions, where Katsiaryna facilitated corporate intranet management and provided multilingual support, and Support Services, Translation and Networking Manager at KB Translations, focusing on executive assistance and translation for business leaders. Katsiaryna's skill set encompasses Active Directory, Azure, ticketing systems, and networking, complemented by a Bachelor's degree in Linguistics from Minsk State Linguistic University and a Google IT Support Professional Certificate.