Flight Centre Travel Group, The Americas
Carolyn Exelby is an experienced risk management and technology professional with a diverse background in the travel industry. Currently serving as the Enterprise Risk Manager at Flight Centre Travel Group since March 2020, Carolyn previously held the position of Chief Technology Officer from July 2015 to February 2020, where responsibilities included managing the technology team in Canada and modernizing essential hardware. Earlier roles at the company included Information Technology Project & Service Delivery Manager from January 2011 to June 2015, and various positions in business analysis and project management from September 2001 to December 2010, with a foundational role in ticketing starting in 1998. Carolyn holds multiple risk management certifications and a Privacy Management in the Digital Enterprise Certificate from the University of Toronto, showcasing a commitment to professional development in these critical areas.
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Flight Centre Travel Group, The Americas
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Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees - what we call ‘Flighties’. With global headquarters in Brisbane, Australia, we have company owned leisure and corporate travel businesses in over 20 countries including Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, Asia and the UAE. Our corporate travel management brand FCM also boasts a network that extends to over 100 countries through company-owned businesses and independent licensees. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family. Our values are simple, powerful and they shape our behaviour across our entire network of brands and businesses. We have a set of three core values (Ownership, Egalitarianism and Irreverence) that are lasting and unique to how we do things around here. They guide what our people do and drive our organization forward. We support our people the FCTG way; with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of tangible, curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom. We are not an overnight success story. Our success happened over many years of persistence and hard work by a lot of people. We opened our first leisure travel store in Sydney, Australia in 1982 and last year celebrated the big 4-0. Turning 40 is a big deal. It is an incredible achievement and a testament to our business model. Not only this, but it means we’ve been the catalyst for millions of incredible travel memories. This milestone is celebrated by all our people globally in acknowledgement of our Australian roots and the birth of a brand that became the catalyst for all of our success and brand diversification to follow.