Flight Crew International
Smita Sharma is an experienced professional with a strong background in customer service and quality assurance. Currently serving as a Quality Assurance Analyst at Flight Crew International, Smita previously worked at JP Morgan Chase from December 2003 to April 2016 as an Advisor in Collections Non Voice Specialty Operations, where responsibilities included resolving customer queries via email and maintaining quality and response time. Prior roles include serving as a Customer Service Advisor at E-FUNDS International India (P) Limited, focusing on customer interaction and order placement, and at Dew-Drops (Snowcem Private LTD), where Smita engaged in marketing and managing a client database.
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Flight Crew International
Flight Crew International (FCI) is based in Dallas, Texas and is managed by commercial aviation specialists. We are a professional crew leasing and recruitment company assisting airlines, MROs, aircraft manufacturers and aircraft leasing companies with their flight personnel needs in various capacities. By offering integrated aviation solutions and by providing a multitude of services under a single umbrella, FCI is able to help its clients enhance profitability and efficiency. Our service offerings include provision of highly-qualified and experienced flight deck crew, cabin crew, licensed engineers, executives/managers, and airline consultants for both short and long-term projects; training and provision of newly qualified crew; and aircraft sales and leasing.