Kaila Smith

Kaila Smith is a seasoned professional in client success and customer management, currently serving as a Senior Customer Success Manager at Flight Schedule Pro since January 2024. Previously, Kaila worked as a Client Success Manager at Vigilant and held the role of Retail Strategy Manager at PDI Software following its acquisition of Koupon, where notable responsibilities included managing retail client relationships and overseeing technology implementations. Earlier experience also includes a Program Coordinator position at Shift Digital, focused on digital marketing initiatives, and as an Account Executive at Brooksource, where Kaila serviced clients in various sectors including retail and telecom. Kaila holds a Bachelor's Degree in Marketing from the University of Kentucky.