Katie Harford

Customer Success Manager at Flight Schedule Pro

Katie Harford has worked in various roles since 2017. Katie began their career as a Customer Service Manager at Advantage Aviation, Inc. in 2017. In 2018, they took on a role as an Associate at Nua Group LLC and a Personal Assistant at Jody Vandergriff. Katie then moved on to become an Office Manager at Bay Area Flying Clubs in 2019. In 2020, they were a Marketing and Customer Service Director at Advantage Aviation, Inc. In 2021, they became a Sales and Marketing Support Specialist at Astrella. Finally, in 2022, they became a Customer Success Manager at Flight Schedule Pro. Across their roles, they have been responsible for administrative and customer service support, editing and proofreading, project management, and more.

Katie Harford obtained an Associate of Arts - AA degree in Liberal Arts and Sciences/Liberal Studies from Columbia College between 2012 and 2013. Katie also holds certifications in Foundations of Project Management from Coursera | Google, obtained in August 2021; Private Pilot from Advantage Aviation, Inc., obtained in September 2020; and Inbound from HubSpot Academy, obtained in January 2022.

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Timeline

  • Customer Success Manager

    July 1, 2022 - present