Ruth Kolb Drew has extensive experience in customer service and leadership roles. Ruth Kolb is currently the Director of Customer Experience at Flinn Scientific, Inc., where they focus on optimizing customer engagement and streamlining workflows. Prior to this, Ruth served as the Director of Nationwide Call Center at USA Vein Clinics, leading a team to provide support to patients at multiple clinics across the country. Ruth Kolb also held various positions at the Alzheimer's Association, including Director of National Contact Center and Library, Director of Family and Information Services, Chapter Program Director, and Family Care Consultant. Additionally, Ruth has worked as a Licensed Mental Health Counselor at St. John Health System.
Ruth Kolb Drew's education history includes a Master of Science (MS) degree in Counseling Psychology from Northeastern State University. Ruth Kolb also holds a Bachelor of Arts (BA) degree from Oral Roberts University, where they studied English Literature, Journalism, and Music. In addition, they pursued undergraduate studies at the University of Aberdeen, focusing on English, Scottish, and Irish Literature.
Furthermore, Ruth Kolb Drew has obtained certification as a Licensed Professional Counselor from the State of Oklahoma in March 2003.
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