Flip
Ian Novianto has substantial experience in customer service and operational support. Since July 2021, Ian has worked at Flip as a Case Management Staff, Escalation and Resolved Staff, and Operational Support. Prior experience includes roles as a Customer Service Agent at PT JOLA MITRA UTAMA from July 2019 to May 2021, as well as positions as a Store Cashier at Holy smokes and Nikkou Ramen for short durations in 2019 and 2017-2018 respectively. Ian also served as a Customer Service Assistant at Parkson Group from August 2018 to April 2019. Ian holds a Bachelor of Education in Educational/Instructional Technology from Yogyakarta State University, which was completed in June 2023.
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Flip
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Flip is the employee app empowering all employees from firstline to desktop. It does so by combining top-down and bottom-up communication tools such as newsfeed and chat with intuitive integrations in the existing corporate HR and IT landscape. Flip empowers employers by enabling them to reach all employees at the same time with just two clicks.The company was founded in 2018 and is based in Stuttgart, Germany.