Martinus Rizki

Martinus Rizki has a diverse background in customer support and operations, currently serving as Operations Support at Flip since February 2022, where responsibilities include managing transaction issues through email and live chat via Zendesk. Previously, as a Senior Analyst at Shopee Xpress from July to December 2022, Martinus conducted complex analyses, made strategic decisions, and collaborated across teams to resolve issues. Experience also includes roles as a Customer Service Representative at Teleperformance Global Learning & Development, a Customer Support Specialist at Sorabel, and a Customer Service Specialist at CV Rainbow, where Martinus focused on customer service and complaint resolution. Early career includes positions in sales and marketing and as a Pramuniaga at PT. Indomarco Prismatama, where responsibilities revolved around customer needs and product management.