Neema Sara Mohan

Neema Sara Mohan is an accomplished Product Designer currently working at Flipkart since July 2024, focusing on enhancing user experience through conversational solutions and collaborating with cross-functional teams. Previously, Neema served as a Senior Campaign Consultant at Yellow.ai from May 2021 to June 2024, where responsibilities included developing innovative use cases with conversational AI and driving data analysis for projects. Neema also held roles as a Consultant in Conversational Marketing Cloud and Conversation Experience Designer at Yellow.ai, leading the design of 124 chatbots and voice bots, significantly increasing user engagement. Earlier experience includes internships in research and human resources, alongside a solid educational background with a Master's degree in Industrial and Organizational Psychology from Jain (Deemed-to-be University) and a Bachelor's degree in Psychology from Mahatma Gandhi University.