Erica Graham

Erica Graham is a seasoned professional with extensive experience in sales and customer service across various industries. Currently serving as a Community Safety Territory Manager at Flock Safety since November 2023, Erica previously held multiple roles at Better, including Account Executive for the American Express Partnership, Sales Development Associate, and Customer Experience Associate from March 2021 to September 2023. Erica's earlier experience includes a significant tenure at Backroads, where a strong focus on customer satisfaction led to over $300,000 in sales and the development of efficient guest service systems. Erica's career also features roles at Emerald Imports Inc., specializing in sales and customer relations, and Club Med in the Turks & Caicos. Erica holds a Bachelor of Arts in Sociology from the University of California, Santa Cruz.