Morgan Wood is a Customer Experience Champion with over a decade of experience in technology and online fundraising. Currently serving as the Director of Customer Success & Safety at Flodesk, Morgan previously held various roles at GoFundMe, including Vice President of Customer Operations and Head of Customer Happiness, where they built and optimized customer service functions. Morgan has also worked as an Operations Manager at Luana Living and has experience as a freelance writer and language consultant. They earned a Bachelor of Science in Business Administration from California Polytechnic State University-San Luis Obispo.
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