Valentina Álvarez

Valentina Álvarez has a diverse work experience. Valentina currently works at Floori as a Customer Success Specialist - Account Manager, where they implement successful relationship protocols with customers in the European and Spanish-speaking markets. Valentina assists clients throughout their journey with the company and helps them effectively utilize their software tool.

Before joining Floori, Valentina worked at CHEEFT Air Disc Brake Caliper Repair Kits as a Foreign Trade Specialist - Market researcher. Their responsibilities included negotiating and closing sales, monitoring business relationships, and conducting market research.

Valentina also has experience working at AIESEC as a Public Relations and Marketing Leader. In this role, they focused on brand positioning in regional universities and the private sector. Valentina established KPIs, worked collaboratively with the operational and strategic areas, and managed public relations and marketing efforts.

Overall, Valentina's work experience showcases their expertise in customer success, foreign trade, market research, and public relations.

Valentina Álvarez completed their Bachelor of Business Administration (BBA) degree at Universidad del Quindío from 2012 to 2016. Valentina then pursued a Master's degree in Relaciones internacionales y asuntos exteriores (International Relations and Foreign Affairs) at Universidad Autónoma de Nuevo León from 2018 to 2020.

In 2020, Valentina enrolled in the Bedu institution and studied UX/UI Design. Valentina worked as a Researcher in this field until 2021. During their time at Bedu, Valentina obtained certifications in "Prototype - UX/UI" and "UX/UI" in April 2021.