Ashima Mathur

Ashima Mathur currently serves as the Global User Experience Manager for IT Operations and Business Relationship at Flora Food Group, a position held since March 2019. In this role, Ashima leads the global design and execution of the IT Service Management (ITSM) strategy, aligning IT services with enterprise goals across over 50 international sites while ensuring high availability and reliability in global IT operations. Prior experience includes roles in IT Service Management at Unilever, IT Analyst at Tata Consultancy Services, and Senior Specialist at HCL Technologies. Ashima holds a degree from the Central University of Rajasthan in Jaipur, completed between 2005 and 2008.