Jikku John Mathew

Jikku John Mathew is a seasoned hospitality professional with extensive experience in hotel management operations, currently serving as Cluster Director of Operations and Unit Head for Flora Hospitality, overseeing the four-star portfolio of multiple properties since 2015. Jikku has a strong background in managing pre-openings, operations, and guest services, having held various positions including Rooms Division Manager and Front Office Manager. Previous experience includes supervisory roles at Hilton Dubai Creek and The Park Hotels, where responsibilities involved leading departments and enhancing guest experiences. Jikku's educational background includes a Master Certificate in Hospitality Management from Cornell University and a Bachelor's degree in Hotel/Motel Administration from Asan Memorial Institute.