Flores & Associates, LLC
Emily Bustria is an experienced professional in account management, currently serving as a Senior Account Manager and Team Leader at Flores & Associates, LLC since June 2019, where a progressive career includes roles as Account Manager and Associate Account Manager. Prior experiences include an internship as a Hospitality Intern at Legends, where management of up to 18 employees during concerts facilitated proper service for 1,000 guests. An internship at Live Nation involved enhancing the VIP program for over 300 clients, while previous roles at Ocean Eddies Seafood Restaurant and as a Day Camp Counselor further developed customer service and mentorship skills. Emily holds Bachelor of Science degrees in Business Administration with a focus in Finance and in Sport and Entertainment Management from the University of South Carolina.
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Flores & Associates, LLC
Flores is a premier administrator of employer-sponsored reimbursement plans including Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), Health Reimbursement Accounts (HRAs) and Commuter Benefit Accounts (CBAs) as well as Life Balanced Lifestyle Spending Accounts and Student Loan Repayment Assistance. In addition to these account-based benefit options, Flores also handles COBRA and other direct bill services, including FMLA and disability leave administration, to meet the compliance needs of employers. In 2022, Flores launched a full suite of compliance solutions including Premium Only Plan (POP) administration, Wrap SPDs, Form 5500 preparation, and an HR Compliance Center. Based in Charlotte, NC, Flores has emerged as a leader in the CDHP market through a service model founded upon innovative technology, dedicated professionals, and an uncompromising commitment to remarkable service experiences, evidenced by a 97% client retention rate.