Flores & Associates, LLC
Erica Muse is a software engineer currently employed at Flores & Associates, LLC since January 2023. Prior to this role, Erica served as a Junior Developer at Applied Software from January 2021 to January 2023 and completed an internship as a Software Engineer Intern at Zuora from March 2020 to January 2021. Additional experiences include a Software Engineer Intern position during the summer of 2020, tutoring for the University of Georgia Athletic Association from September 2019 to December 2019, and serving as a Team Member at Four Fat Cows and an Office Assistant at Anson Analytics in 2018. Erica holds a Bachelor's degree in Mathematics and Computer Science from the University of Georgia, completed in 2020.
Flores & Associates, LLC
Flores is a premier administrator of employer-sponsored reimbursement plans including Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), Health Reimbursement Accounts (HRAs) and Commuter Benefit Accounts (CBAs) as well as Life Balanced Lifestyle Spending Accounts and Student Loan Repayment Assistance. In addition to these account-based benefit options, Flores also handles COBRA and other direct bill services, including FMLA and disability leave administration, to meet the compliance needs of employers. In 2022, Flores launched a full suite of compliance solutions including Premium Only Plan (POP) administration, Wrap SPDs, Form 5500 preparation, and an HR Compliance Center. Based in Charlotte, NC, Flores has emerged as a leader in the CDHP market through a service model founded upon innovative technology, dedicated professionals, and an uncompromising commitment to remarkable service experiences, evidenced by a 97% client retention rate.