Flores & Associates, LLC
Paulina Brennessel is a Senior Account Manager Team Lead at Flores & Associates, LLC, where responsibilities include serving as the primary liaison to clients and managing a portfolio of 60 clients since June 2017. Previous roles include Operations and HR Intern at Marshalls Distribution Center, Activities Assistant at Sunnyside Communities, and Figure Skating Instructor at SkateQuest with certification from the Professional Skating Association. Paulina has experience in event facilitation from an Operations Assistant position at James Madison University. Paulina holds a BBA in Business Management from James Madison University and a BBA in Logistics, Materials, and Supply Chain Management from Universidad Tecnológica de Bolívar. Higher education includes an Advanced Diploma from Forest Park Senior High School.
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Flores & Associates, LLC
Flores is a premier administrator of employer-sponsored reimbursement plans including Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), Health Reimbursement Accounts (HRAs) and Commuter Benefit Accounts (CBAs) as well as Life Balanced Lifestyle Spending Accounts and Student Loan Repayment Assistance. In addition to these account-based benefit options, Flores also handles COBRA and other direct bill services, including FMLA and disability leave administration, to meet the compliance needs of employers. In 2022, Flores launched a full suite of compliance solutions including Premium Only Plan (POP) administration, Wrap SPDs, Form 5500 preparation, and an HR Compliance Center. Based in Charlotte, NC, Flores has emerged as a leader in the CDHP market through a service model founded upon innovative technology, dedicated professionals, and an uncompromising commitment to remarkable service experiences, evidenced by a 97% client retention rate.