Flores & Associates, LLC
Rebekah Stapp is an experienced professional in human resources and account management, currently serving as a COBRA Account Manager at Flores & Associates, LLC since October 2021. In this role, Rebekah maintains account relationships with HR teams, insurance brokers, and insurance carriers, ensuring high levels of customer service and managing seasonal insurance information. Previous positions include Temporary Human Resources Assistant at OMNOVA Solutions, Human Resources Administrator at Movement Mortgage, and Leasing Agent at Cushman & Wakefield, where Rebekah focused on fostering client relationships and achieving leasing goals. Additionally, experience as an Administrative Assistant at Doggett Concrete, Inc. and Shift Manager at SONIC Drive-In supports a solid foundation in team leadership and administrative functions. Rebekah is pursuing an HR Certificate in Human Resources Management/Personnel Administration at Central Piedmont Community College, with expected completion in November 2024.
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Flores & Associates, LLC
Flores is a premier administrator of employer-sponsored reimbursement plans including Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), Health Reimbursement Accounts (HRAs) and Commuter Benefit Accounts (CBAs) as well as Life Balanced Lifestyle Spending Accounts and Student Loan Repayment Assistance. In addition to these account-based benefit options, Flores also handles COBRA and other direct bill services, including FMLA and disability leave administration, to meet the compliance needs of employers. In 2022, Flores launched a full suite of compliance solutions including Premium Only Plan (POP) administration, Wrap SPDs, Form 5500 preparation, and an HR Compliance Center. Based in Charlotte, NC, Flores has emerged as a leader in the CDHP market through a service model founded upon innovative technology, dedicated professionals, and an uncompromising commitment to remarkable service experiences, evidenced by a 97% client retention rate.