Jocelyn Thacker

Jocelyn Thacker is an experienced professional in the healthcare and customer service sectors, currently serving as the Associate Director of the Contact Center for Florida Cancer Specialists & Research Institute since April 2024, following a previous role as Manager of the Contact Center for Central Florida. Jocelyn's background includes managing patient recruitment at DM Clinical Research from September 2022 to February 2024, as well as various managerial positions at AdventHealth, where responsibilities ranged from managing the Contact Center to overseeing referrals. Earlier experience includes roles as a Referrals Analyst at SPNet Clinical Solutions and a Sales Manager at Alfred Angelo. Educationally, Jocelyn holds a Bachelor of Science degree in Health Services Administration from the University of Central Florida.