Serena Dragotta

Serena Dragotta serves as the Associate Director of Patient Financial Services at Florida Cancer Specialists & Research Institute, where responsibilities include managing both domestic and international staff in areas such as patient financial navigation and specialty services since November 2011. Previous roles at the same organization include Associate Director of Patient Financial Services and Senior Clinic Financial Manager, with a focus on project leadership, staff mentorship, and financial management across multiple clinics. Earlier experience includes roles at CVS Caremark Corporation, overseeing accounts receivable and training initiatives, as well as initial positions at Anixter Inc., managing switchboard operations. Education was completed at Sophia Learning in late 2022.