James S. is a skilled technical support professional with a Bachelor of Science degree in Telecommunications Technology from the University of Florida. Currently serving as a System Support Specialist at Florida Peninsula Insurance Company since April 2023, James has previously worked as a Technical Support Consultant for the Broward Sheriff's Office, where assistance was provided to clients with various technical issues. Experience as a Help Desk Technician at Robertson, Anschutz, Schneid, Crane & Partners, PLLC involved troubleshooting and resolving hardware, software, and network issues while effectively managing support tickets. Earlier roles at Comcast and T-Mobile focused on customer service with a strong emphasis on technical support for various devices and network connections.
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