Florida Power & Light
Anthony Martinez is currently the Lead Customer Experience Specialist for Power Delivery Experience at Florida Power & Light, a position held since May 2024. Prior to this role, Anthony worked at EverBright as a Senior Customer Experience Specialist from October 2023 to May 2024 and served as a Senior Customer Experience Specialist for Investor Experience at NextEra Energy, Inc. from March 2023 to October 2023. Anthony's experience at Florida Power & Light Company from November 2017 to March 2023 included various roles, such as Customer Experience Specialist, Associate Project Manager for Customer Service Outsource Operations, Regulatory Resolution Analyst, and Customer Service Team Lead. Anthony holds a Bachelor of Business Administration degree in Human Resource Management from Florida International University - College of Business.
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