Cynthia Hernandez

Leader Customer Response at Florida Power & Light

Cynthia Hernandez, MBA, has extensive experience in engineering and project management, primarily at Florida Power & Light since February 2014, where roles have included Leader Customer Response, Sr. Engineer, and Engineering Lead- Rotational. In these positions, Cynthia supervised the design and project management of distribution engineering operations, ensured adherence to design standards, and supported large distribution relocation projects. Prior roles include Engineer I and Engineer II, focusing on reliability-related program work, communication with project teams, and the execution of commercial and residential distribution construction projects. Cynthia also interned at Colgate Palmolive, where a statistical analysis led to significant inventory cost reductions, and worked as a Design Engineer Co-op at General Electric, enhancing product quality and reducing service time. Academic qualifications include a B.S. in Mechanical Engineering from the University of Florida and an MBA from Nova Southeastern University.

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