Raphael Harris

Raphael Harris is a seasoned business analyst with extensive experience in IT and business process management across multiple organizations since 2011. Currently serving as a Business Analyst at The Shoprite Group of Companies and a Business System Analyst at MISA Motor Industry Staff Association, Raphael has a proven track record in user requirements elicitation, systems integration, and business process analysis, particularly for e-commerce and ERP systems at Tourvest. Previous roles include IT Business Analyst at EOH, Business Process Analyst at FlowCentric Technologies, and Lead Business Analyst at Stratum Consulting, where responsibilities encompassed project management, system architecture design, user acceptance testing, and training. Raphael's educational background includes a BSocSci in Business Information Systems and Management from UKZN, along with various IT certifications.