James leads the corporate direction and strategy for Fluent, focused on delivering and sustaining the innovative and powerful value proposition Fluent provides to the clients. He is a proven leader with expertise in building new companies and developing strong client relationships, a passion for creating client-focused service cultures and extraordinary service delivery teams, and a disciplined drive for perfectionistic execution.
With over 25 years of experience in technology and telecom, James brings proven leadership and a wealth of expertise in developing advanced technological business solutions and delivering superior customer experiences for enterprise clients. Prior to founding Fluent, he spent more than seven years helping to build Masergy Communications into the industry-leading, global MPLS service provider. Previously, James held strategic positions at Jamcracker (Cloud computing platform pioneer), Rhythms NetConnections (DSL pioneer), Xyplex, Shiva Corporation, and AirSoft.
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