Tyler Hartman

Vice President Operations at Fluent Home

Tyler Hartman has a strong background in operations and customer service within the home security industry. Tyler most recently worked at Fluent Home as the Vice President of Operations, where they oversaw the company's operations. Prior to that, they held the role of Director of Operations at Fluent Home.

Before joining Fluent Home, Tyler worked at Fluent Solar as the Director of Sales Operations, where they led the sales and client onboarding process and implemented processes to reduce onboarding timelines and headcount while meeting budget targets.

Tyler also has extensive experience at Fluent Home, where they held the position of Director of Customer Loyalty for ten years. In this role, they led various operations, including customer onboarding, support, technical support, collections, and retention. Tyler implemented automation and software solutions to enhance self-service and route callers to the appropriate teams. Tyler also monitored social media and review sites to drive positive reviews and increase customer satisfaction.

Prior to their time at Fluent Home, Tyler worked at Vision Security as a Customer Service, Technical Support, and Retention Specialist. Tyler had a 20% save/client retention rate and provided strong customer support to clients.

Tyler's early career was at Security One International, Inc. where they worked as a Customer Service and Retention Manager. In this role, they provided customer support, trained new hires, and managed risk through coordination with various regulatory bodies.

Tyler Hartman attended Jordan High School from 2003 to 2006 and obtained a High School Diploma. No specific field of study was mentioned for this education.

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