Casey McNally

Sr. Director Of Customer Experience at FluentStream

Casey McNally has a diverse work experience, starting in 1998 as the VP of Operations at MakeTheMove.com. They then moved on to become the VP of Business Development at ConnectUtilities Inc until 2006. From 2006 to 2017, Casey worked as the Sr. Director of Customer Care at HomeAdvisor, where they significantly increased Contact Center revenues. In 2018, Casey became the General Manager of Santa Barbara Wine Therapy, overseeing all operations and managing a construction project. In 2019, they held multiple roles, including Operations Supervisor at PlanOmatic, Proshop Assistant at Westwoods Golf Club, and Golf Instructor at First Tee - Colorado Rocky Mountains. In 2020, Casey worked as a Barista at Starbucks before becoming the Director of Customer Experience at FluentStream. Casey also has experience as a self-employed Soccer Referee, demonstrating a passion for the game.

Casey McNally attended The University of Southern Mississippi from 1989 to 1994, where they pursued a Bachelor of Arts in Business with a focus on Marketing.

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Timeline

  • Sr. Director Of Customer Experience

    July, 2020 - present