Michael H. is an experienced professional in technical communication and solutions engineering, currently serving as a Solutions Expert at Fluid Topics since January 2025. Previously, Michael held the position of Solutions Engineer at Paligo from March 2021 to January 2025, where extensive tasks included conducting platform demonstrations and technical Q&A sessions while training writing teams. Michael's background also encompasses roles as Senior Technical Writer at Navy Federal Credit Union, focusing on event management and API documentation, and as a UX Content Strategist at BB&T. Earlier experience includes significant contributions as a Senior Technical Writer at SoftPro, Communications & Information Specialist at the Texas Land Title Association, and a Graduate Research Assistant at Clemson University. Michael holds a Master's degree in Professional Communication/Information Design from Clemson University and a Bachelor's degree in Humanities with a focus on World Music from Florida State University.
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