Erik Jacobsen

Erik Jacobsen is an experienced digital transformation leader with a focus on enhancing customer experiences through innovative digital strategies. Currently serving as the Digital Transformation Lead at Fluido since 2017, Erik conceptualizes and implements CRM technology transformations. Prior roles include Principal Consultant at System Partners and Digital Innovation Lead at Fluido, where responsibilities encompassed managing digital automation projects and customer experience strategies. Erik has also held key positions at Vodafone, Wunderman, Leo Burnett, and TMP Worldwide, contributing to significant advancements in digital capabilities across various industries, including eCommerce, retail, and healthcare. Erik's academic background includes a Master's in International Business Administration from Bournemouth University and a BCom in Economics and Finance from James Cook University and the University of Calgary.