Marcos Ruiz

Marcos Ruiz is an experienced Application Support Engineer at Flux Federation, specializing in incident management and root cause analysis. Previously, Marcos worked as a Field Services Engineer at DDS IT, focusing on Multi Factor Authentication projects for Air New Zealand. At DXC Technology, Marcos served as both an ITO Service Delivery Team Lead and Consultant, overseeing system stability and performance across various environments. Additional experience includes monitoring banking equipment as an Event Monitoring Analyst at AUTOBANK Argentina, conducting web content analysis as a Back Office Agent at PROXIMO CONTACT CENTER, and providing technical support as a Help Desk Support Analyst at Teleperformance. Marcos is currently pursuing a degree in Full Stack Web Development at Dev Academy Aotearoa, while holding degrees in Systems Engineering and English Translation.