Betsy Mercado

Chief People Officer at Flynn

Betsy joined Flynn Restaurant Group in 2011 and serves as its Senior Vice President of Human Resources. At Flynn, Betsy partners with Brand Leadership across all businesses to lead the People Strategy inclusive of Attracting, Developing, and Retaining top talent. Betsy also has oversight for the HR support center team which includes the shared service functions of Benefits, Compliance, HR Technology, Talent Acquisition, Diversity and Inclusion, and Learning and Development.

Prior to joining FRG, Betsy was Vice President of Human Resources for The Palm Restaurants for 9 years. Prior to The Palm Betsy provided HR leadership in the areas of Employee Relations, Talent Management, and Compensation and Benefits to large and small organizations across multiple industries. Betsy received a B.A. in Psychology from Towson University and an M.S. in Human Resource Management from Johns Hopkins University.

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