James Patterson

James Patterson is a Telecom Engineer and Microsoft Teams Administrator at Artisan Design Group since November 2022. With extensive experience in the telecommunications industry, James has previously worked as a Customer Support Engineer at Avaya and held various roles at Mitel, including Cloud Support Engineer and Support Specialist, focusing on Mitel Clearspan and Pointspan products. Earlier roles include VOIP Technician at Blackbox Networks and VoIP Engineer at Greenlink Networks, where skills in Session Initiation Protocol (SIP) and network troubleshooting were developed. James also served as a System Engineer at NEC Corporation, providing support for NEC key and PBX systems. Education includes attendance at Cisco Network Academy since 2016 and graduation from Business Magnet High School in 1992.