Jacqueline Twyford

Jacqueline Twyford has extensive experience in technical support and IT services, currently serving as a Tech Support professional at FMLS since September 2013. Prior to this role, Jacqueline worked at Rollins, Inc. from August 2010 to 2013 as a Tier II Tech Support representative, providing support across the company’s field and corporate sectors. Jacqueline’s earlier experience includes a position as Lead Technical Analyst at IBM from December 2005 to August 2010, where responsibilities included hardware support for laptops and desktops, troubleshooting, and managing a team of 25 technical professionals. Jacqueline holds a Diploma in Network Systems Administration from Career Ed Institute and a Secretarial Certificate from Tallaght Community School.