Haley Fuller, M.Ed., CHES, is a Senior Consultant at FMP Consulting, focusing on human capital and strategic communications since October 2023. Prior to this role, Haley held positions at Penn Medicine Lancaster General Health from August 2018 to October 2023, including Supervisor of Patient Education and Engagement and Patient Education Specialist, where expertise in patient education practices, innovative project leadership, and workflow optimization was demonstrated. Experience at PinnacleHealth System included the roles of Service Coordinator for Regulatory and Patient Experience and Patient Experience Coach, emphasizing patient satisfaction and staff education. Earlier roles involved community outreach and health insurance navigation, and education in aging health initiatives. Haley earned a Bachelor of Science in Health Promotion and Behavior from The University of Georgia and a Master of Education from Penn State University.
