Fnac Darty
Jeremy Binks has extensive experience in operational management and customer service within the retail sector, currently serving as Directeur Contrôle et Support Opérationnel at Fnac Darty since October 2014. In this role, responsibilities include risk management in retail operations, overseeing internal control frameworks, and managing variable compensation for staff. Previously, as Directeur Service Clients & Magasin Digital, Jeremy led digitalization initiatives and customer service strategies across Fnac and Darty stores. With a career at Fnac dating back to 2005, Jeremy has held various leadership positions focused on customer loyalty, direct marketing, and operational partnerships. Academically, Jeremy holds an operational management degree from Grenoble Ecole de Management and has studied at the University of Sydney and the University of Bath, earning degrees in International/Global Studies and Economics, respectively.
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Fnac Darty
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Fnac Darty SA, formerly Groupe Fnac SA, is a France-based company. The Company is a retailer of cultural, leisure and technological products for the general public in stores and on the Internet, both in France and worldwide: Spain, Portugal, Brazil, Belgium, Switzerland and Morocco. Fnac Darty SA offers its customers two such products as: Editorial products (music, video, books and stationer, video games) and Technical products (photo, television(TV)-video, audio, computers, among others). Telephone, ticket reservation and travel activities complete the offering.