Jorge Gonçalves

Jorge Gonçalves is an experienced professional in UX/UI design and customer insight, currently serving as the Head of UX/UI & Customer Insight at Fnac Darty since September 2020. Jorge has held various roles, including Lead UX at Designers Éthiques and Lead Design Consultant at 12h16, focusing on digital transformation and enhancing user experiences. Jorge's previous positions include Lead UX/UI at Solocal, where responsibilities included managing design teams and optimizing customer journeys, and extensive experience at Carrefour overseeing digital image and user experience across multiple websites. With a strong educational background, including an MBA in Digital Marketing & eBusiness from De Vinci Executive Education and various certifications in UX and web technologies, Jorge possesses a comprehensive skill set in design and communication.