Fnac Darty
Thanh-Mi Hoang is a seasoned professional with extensive experience in customer relationship management and marketing. Currently serving as Responsable animation CRM at Fnac Darty since September 2018, Thanh-Mi leads CRM strategies, manages customer engagement plans, and oversees the loyalty program. Prior roles include Responsable Marketing Client at Groupe Beaumanoir, where responsibilities encompassed CRM strategy development and operational project management. Thanh-Mi's previous experience spans positions in trade marketing and communication management at organizations like Essilor, MARIONNAUD, L'Oréal, and Orange Business Services. Holding a Master's degree in Customer Relationship Management from ICD Business School and a professional license in Key Account Management from Université Paris-Est Marne-la-Vallée, Thanh-Mi possesses a strong educational foundation to complement extensive practical expertise.
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Fnac Darty
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Fnac Darty SA, formerly Groupe Fnac SA, is a France-based company. The Company is a retailer of cultural, leisure and technological products for the general public in stores and on the Internet, both in France and worldwide: Spain, Portugal, Brazil, Belgium, Switzerland and Morocco. Fnac Darty SA offers its customers two such products as: Editorial products (music, video, books and stationer, video games) and Technical products (photo, television(TV)-video, audio, computers, among others). Telephone, ticket reservation and travel activities complete the offering.