Focus Telecom Polska Sp. z o.o.
Artur Werynski has extensive experience in management and finance, currently serving as an Advisor to the Management Board at Focus Telecom Polska Sp. z o.o. since 2009. Previously, Artur held the position of Board Member at Systemy Call Center Sp. z o.o. from 2009 to 2011, and was the Managing Director at eTel Poland from 2000 to 2008. Earlier roles include Financial Controller at Van Melle Polska (1998-2000), Junior Controller at Samsung Electronics (1997-1998), and Accountant at Masterfoods Poland (1994-1997). Artur holds an Executive MBA from The French Institute of Management (2005-2006) and a Master’s degree in International Trade from Cracow School of Economics (1989-1994).
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Focus Telecom Polska Sp. z o.o.
Focus Telecom is a European software developer specializing in business communication & automation. We provide the following solutions: CONTACT CENTER - multichannel platform for communication with clients, perfect for telemarketing and customer support. It provides effective execution of sales processes and flow of information in an organization, thanks to such tools as: call recording, agent monitoring, call statistics etc. It possesses innovative solutions enabling maximization of effectiveness in phone services, which relate directly to an increase in sales numbers. It also integrates all channels into one database of information from phone calls, e-mails, web forms, fax etc. TELECONFERENCING - audio, video and collective work on documents. It enables effective communication between distanced co-workers, clients or business partners. BUSINESS PHONE SYSTEM - virtual multiline telephone system which connects telephone extensions of a company to outside public telephone network as well as to mobile networks. INTERACTIVE VOICE RESPONSE (IVR) - system directing customers to dedicated company departments through use of voice recordings and customers' keypads. Solutions offered by Focus Telecom are based on cloud computing technology, which allows e.g. remote access to services, which is provided in a unified, technologically advanced ICT framework. This model and approach to business allow users to drop the costs of buying and maintaining expensive hardware and dedicated software. Focus Telecom is one of the fastest developing technologically innovative companies in Central and Eastern Europe, awarded twice by Deloitte.