Foley
Jo Kelliher is an experienced operations leader with a significant background in contact center strategy and effectiveness. Currently serving as the Director of Operations at Foley Carrier Services since November 2013, Jo has held several key positions in the industry, including Director of Contact Centers at Edible Arrangements International and SVP of Contact Center Effectiveness & Strategy at Group RCI - Wyndham Worldwide. Previous roles also include VP of Contact Center Strategy at Cendant Corporation and VP of Multi National Solution Design at SITEL Corporation. Jo Kelliher's extensive expertise spans over two decades, focusing on enhancing operational efficiency and customer engagement within contact centers.
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Foley
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With over two decades of experience in regulatory compliance and financial services, Foley is a trusted partner of motor carriers, employers and staffing firms. From interpreting confusing DOT regulations to FCRA hiring requirements, our clients count on us to manage their safety, reputation and financial performance. When you work with Foley you can expect: An innovative partner who adapts quickly to industry changes and technologies. A comprehensive suite of compliance and financial programs to help your business grow. A committed customer service and compliance team to keep your programs on track. At Foley, we don’t just help you stay compliant – we help you thrive.